Bacula Support request form. Please fill it out and email it to bacula-users@lists.sourceforge.net Bacula version: OS type and version: How was Bacula built/installed? Source, rpms, ... be specific. Concise description of the problem: Bacula output showing the problem: Steps to reproduce the problem: Other information (optional): A copy of your config.out file (if built from source) Tape drive/autochanger (for tape problems): Have you run btape "test" command? Database problems: what database are you using? What is the database version? If the output involves configuration files, consider attaching bacula-dir.conf, bacula-fd.conf, and bacula-sd.conf if necessary, appropriate.