How to use the University of Michigan X.500 Email Query Service By sending electronic mail to the address: x500-query@umich.edu you can access the campus X.500 Directory. The Directory contains information about all faculty, staff, and students of the University, including phone numbers, mailing addresses, job titles, email addresses, and more. To query the service, send a piece of email to this address with a command similar to: find e.g. find robert jones somewhere in the Subject: field or anywhere in the body (text) of the message. You will receive a reply that contains information about the target of your query (in the above example, you would get information on all "robert jones" who are at the University). The can be a person's full name, last name, or uniqname. An search for exact matches is first tried; if there are no exact matches, an approximate search (using soundex rules) is done. If your query matches exactly one person, you will receive detailed information about that person. If more than one is matched, a list will be returned that should hopefully provide you with enough information to be able to determine which individual you really want. Another query can then be made to obtain the detailed information. This service understands a number of synonyms for the "find" command, including: "whois", "search", "look up", "show." You can also send a message with the word "help" in it to get this text returned to you. Note that this service is entirely automated -- no humans will respond to requests or other email sent here. If you have questions or comments on the X.500 Directory service in general, or about this service in particular, please send electronic mail to: x500@umich.edu This is the end of the help text.