<tr>
<td class="content">
- If you need professional support, please see the professional support
- page of this site at: <a href="http://www.bacula.org/en/?page=professional">
- http://www.bacula.org/en/?page=professional</a>.<br>
- <p>Please keep in mind that we are not getting paid for this.
+ <h3>Professional Support</h3>
+ If you need professional support, please see the
+ <a href="http://www.bacula.org/en/?page=professional">
+ professional support</a> page of this website.<br>
+
+ <h3>Community Support</h3>
+ Please keep in mind that no one is getting paid for this.
Nevertheless, our desire is to see as many people using
- <b>Bacula</b> as possible. So we are very willing to
- provide a reasonable level of email support.
+ <b>Bacula</b> as possible. A number of very knowledgeable volunteers are
+ willing to provide a reasonable level of email support.
- <p>Before asking for help, it could be useful to check against the
+ <p>Before asking for help, please read the <b>Information Needed</b>
+ listed below, and it could be useful to check against the
email archive as often solution to your problem has been discussed
or a patch has been released. Please see:
<a href="http://news.gmane.org/search.php?match=bacula">
http://news.gmane.org/search.php?match=bacula</a>.
- Also, if you are using Bacula in production, we highly recommend
+ <p>Also, if you are using Bacula in production, we highly recommend
subscribing to the bugs database at: <a href="http://bugs.bacula.org">
http://bugs.bacula.org</a> to keep informed of problems and
- patches. However, please do not submit support requests to the
- bugs database.
+ patches. You might also want to look for professional support at:
+ <a href="http://www.bacula.org/en/?page=professional">
+ http://www.bacula.org/en/?page=professional</a>.<br>
+
+
+ <p>Please do not submit support requests to the bugs database.
+ For more information on bugs, please see the <a
+ href=http://www.bacula.org/en/?page=bugs>Bugs page</a> on this
+ web site.
- <p>For support, send an email to
+ <p>For community support, send an email to
<b>bacula-users at lists.sourceforge.net</b>, and if you are
specific enough, some kind Bacula user will help you. Please
note that if you don't at least specify what version of Bacula